Operational Support

Planning a major infrastructure upgrade, moving premises or want to test your business continuity plans? Maybe you’re experiencing an on-going incident that is impacting service or have a future special event that means your IT infrastructure needs close monitoring. Vtesse can supply our trained engineers and operational staff on-site or in our Network Operations Centre for those occasions, where having somebody dedicated to you and ready to react immediately is required.

Features

• Support tailored to your needs.
• Dedicated on-site support in the field or at our Network Operations Centre.
• Weekend and out-of-hours available.

Benefits

• Maintain service continuity during major change programmes.
• Reduce risks of service interruption during major incidents or special events.
• Ensure everything goes to plan on the big day.